Shipping Information for Mixterr
At Mixterr, we are dedicated to delivering your order promptly and securely. This Shipping Information outlines our shipping options, processing times, and our use of Microsoft Ads to enhance customer service and advertising.
Shipping Methods and Costs
1. Standard Shipping (Ground)
•Cost: Free for all orders within the United States.
•Delivery Time: 5-7 business days.
•Service Area: Available for all U.S. addresses.
2. Expedited Shipping (2nd Day)
•Cost: $20 per order.
•Delivery Time: 2 business days.
•Order Cutoff Time: Orders must be placed by 12:00 pm (Pacific Time) Monday through Friday for same-day processing.
3. Overnight Shipping
•Cost: $35 per order.
•Delivery Time: Next business day.
•Order Cutoff Time: Orders must be placed by 12:00 pm (Pacific Time) Monday through Friday for same-day processing.
Order Processing Times
•Same-Day Processing: Orders placed before 12:00 pm (Pacific Time) on business days are processed and shipped the same day.
•Next Business Day Processing: Orders placed after 12:00 pm, on weekends, or on holidays are processed the next business day.
Shipping Restrictions
•P.O. Boxes and APO/FPO Addresses: We currently do not ship to P.O. boxes, APO, or FPO addresses.
•International Shipping: At this time, we only ship within the United States.
Order Tracking with Microsoft Ads
1. Order Tracking Information
•Once your order has shipped, you will receive a shipment confirmation email with a tracking number. You can also track your order by logging into your account on our website under “My Orders.”
2. Microsoft Ads Conversion Tracking
•We use Microsoft Ads to track conversions, allowing us to evaluate and improve our shipping and advertising processes.
3. Remarketing Based on Shipping Updates
•Shipping status information may be used for remarketing through Microsoft Ads to display relevant promotions or updates.
Signature Requirement
•Orders Over $500: A signature will be required upon delivery for orders valued over $500 to ensure secure delivery.
Undeliverable Packages
If a package is returned as undeliverable due to an incorrect address or other issues, we will contact you to arrange re-shipment. Additional shipping fees may apply.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us at +1 (970) 243-3222 or [email protected]. We will work with the carrier to resolve the issue promptly.
Same-Day Delivery
•Availability: Same-day delivery may be available for customers located near Seattle, WA.
•Contact: For same-day delivery requests, please call +1 (970) 243-3222 during business hours.
Opt-Out of Microsoft Ads Tracking
1. Microsoft Ads Data Usage
•We use data collected during shipping for Microsoft Ads tracking, including conversions and remarketing.
2. Opt-Out Option
•You may manage your ad preferences or opt out of tracking at Microsoft’s privacy settings: https://account.microsoft.com/privacy/ad-settings.
Holiday Shipping
During peak holiday seasons, delivery times may be extended due to increased shipping volumes. We recommend placing orders early to ensure timely delivery.
Contact Us
For any questions or concerns regarding shipping, please contact us:
Mixterr
205 40th Avenue E, Seattle, WA 98112, USA
Phone: +1 (970) 243-3222
Email: [email protected]
This Shipping Information provides guidelines on our shipping services and incorporates Microsoft Ads tracking to enhance your experience with Mixterr.